FAQs & Troubleshooting
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327 Results
- 101I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 102Where can I download Brother iPrint&Scan application for Mac?
- 103I want to print using CUPS while keeping SELinux enabled. (Linux)
- 104Correct the Paper Feed to Clear Vertical Lines
- 105Check the firmware version.
- 106Open the Status Monitor
- 107Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 108Install Starter Ink
- 109The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 110Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 111Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 112I cannot print from my computer via USB.
- 113I cannot scan via network.
- 114When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 115Clean the Paper Pick-up Rollers
- 116Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 117I am experiencing issues sending a fax.
- 118Clean the Scanner
- 119I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 120I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 121The driver installation finished successfully but I cannot print. (Linux)
- 122When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 123Delete a network scanner entry. (Linux)
- 124I cannot open the scanned file from Scan to FTP.
- 125Remove Paper Scraps
- 126Forward Incoming Faxes to Another Machine
- 127Remove Paper Scraps Jammed in the ADF
- 128Document is Jammed in the Top of the ADF Unit
- 129Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)
- 130Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Macintosh)
- 131Configure the SNTP Protocol Using Web Based Management
- 132Restrict the functions available on your Brother machine and the number of prints.
- 133How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 134Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 135Scan from the Brother iPrint&Scan application using Windows Phone.
- 136Delete print jobs from the print queue.
- 137Copy an ID Card
- 138Download a file from the "Downloads" section and save it to Windows 8 computer.
- 139I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 140Printing/ Scanning with a mobile device
- 141The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 142Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 143I still receive the error message "Paper Jam" after I removed the jammed paper.
- 144What is AirPrint?
- 145What is Brother Web Connect?
- 146Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 147Important points you need to confirm before configuring your Brother machine for a wireless network.
- 148Select Receive mode.
- 149Send a fax
- 150Copy a Document