FAQs & Troubleshooting
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Popular |
211 Results
- 1How to print a label using AirPrint (For Mac)
- 2What methods can I use to configure wireless settings?
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4How do I connect the printer to my computer via Wi-Fi® using an access point?
- 5The power button does not light up.
- 6How do I transfer label or slip templates?
- 7Which interface can I use?
- 8How to identify your Operating System (OS) for Windows or Mac
- 9What iOS mobile application can I use?
- 10How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 11Which devices and connection methods can I use? (iPrint&Label)
- 12How do I connect the printer to my mobile device via Bluetooth®?
- 13Using the Printer Setting Tool (for Mac)
- 14How can I connect my printer wirelessly?
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16Installing a CA certificate
- 17How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 18How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 19Using the Communication settings (for Windows)
- 20How can I print using "portrait"? (iPrint&Label)
- 21How do I uninstall the printer driver?
- 22How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 23Installing the software
- 24What do the indicator lights mean?
- 25How to install Brother software on a computer not connected to the Internet
- 26I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 27Print wirelessly from your AirPrint-compatible Apple device
- 28Uninstalling the printer drivers (Linux®)
- 29Where can I find my Brother printer's serial number?
- 30I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 31What is a wireless router or access point?
- 32Using the Printer Setting Tool (for Windows)
- 33What is Ad-hoc mode?
- 34What is the SSID?
- 35Letters are bleeding or the print quality is not good when printing on narrow labels. (iPrint&Label)
- 36I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 37How do I connect the printer to my computer using a USB cable?
- 38When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 39Printing is not possible. (P-touch Editor5.3 for Mac)
- 40How do I install/change the label roll?
- 41When printing with AirPrint, the roll size loaded into the printer does not match the size displayed in the paper size selection screen.
- 42How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 43I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 44Adding a custom media size for continuous tape / roll (Linux®)
- 45The barcode on a printed PDF file cannot be read.
- 46What Android™ mobile application can I use?
- 47What is Wireless Direct?
- 48What is WPS (Wi-Fi Protected Setup™)
- 49Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 50How do I clean my printer?
