FAQs & Troubleshooting
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53 Results
- 1Document Jam
- 2Load a Plastic Card
- 3Load Business Cards
- 4Scanning and Other Problems
- 5Load Documents Longer than Standard Size
- 6Load Standard Size Documents
- 7Load Documents
- 8What is Remote Setup?
- 9How to identify your Operating System (OS).
- 10Clean the Sensors
- 11Replace the Pick Up Roller
- 12Reset the Usage Counters
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Download a file from the "Downloads" section and save it to Windows 8 computer.
- 15Scan Using Apple Image Capture
- 16Scan Using Bus Power Mode
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Uninstall Scan-key-tool. (Linux)
- 19Card Jam
- 20Acceptable Documents
- 21Error and Maintenance Indications
- 22Replace the Separation Pad
- 23Reset Your Brother Machine
- 24Check the firmware version.
- 25Open the Control Panel (For Windows)
- 26What driver package format is supported by my Linux distribution?
- 27Change the brscan5 scan settings using XSane (Linux)
- 28Update the Driver or Firmware for your Brother machine
- 29Change the General Settings Using Remote Setup
- 30Check Supplies Replacement Cycle
- 31Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 32Scan using XSane or GIMP (Linux)
- 33Set Up the Brother Machine Using Remote Setup (Mac)
- 34Set Up the Brother Machine Using Remote Setup (Windows®)
- 35Uninstall the drivers. (macOS 10.14 - macOS 12)
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37Command List of brscan. (Linux)
- 38Important points for specifying the scan area (Linux)
- 39Pre-Required Procedures (Linux)
- 40Save Scanned Documents on Your Computer
- 41Uninstall the drivers. (macOS 13 or greater)
- 42I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 43Configure the Scan to Email Feature (Linux)
- 44Delete a network scanner entry. (Linux)
- 45Uninstall the scanner driver. (Linux)
- 46Printing/ Scanning with a mobile device
- 47Check the Serial Number
- 48Uninstall the Brother Software and Drivers (Windows)
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50Where can I download Brother iPrint&Scan application for Mac?