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FAQs & Troubleshooting

FAQs & Troubleshooting

Scan Using Bus Power Mode

In Bus Power mode, the machine can be powered from a computer's USB port, allowing you to scan in locations where no electrical socket is available.

  • Bus Power Mode is not supported when using a micro USB 2.0 cable, a micro USB 3.0 cable is required.
  • Bus Power Mode is not supported when using the wireless network.
  • Scanning speed will be slower in Bus Power Mode.
  • Long Paper and Thick Paper cannot be scanned in Bus Power Mode.
  • Scan to USB is not supported when using Bus Power Mode.

If your question was not answered, have you checked other FAQs?

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If you need further assistance, please contact Brother customer service:

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