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FAQs & Troubleshooting

FAQs & Troubleshooting

Set Up the Brother Machine Using Remote Setup (Windows®)

  1. Click Brother Utilities on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup.
    When your machine is connected via a Network, type the password if required.
  2. Configure the settings as needed.
    • Your screen may differ from the screen shown.
    Export
    Click to save the current configuration settings to a file.
    Import
    Click to read the settings from a file.
    OK
    Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message appears, confirm that your data is correct, and then click OK.
    Cancel
    Click to exit the Remote Setup Program without uploading data to the machine.
    Apply
    Click to upload data to the machine without exiting the Remote Setup Program.
  3. Click OK.
  • If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port numbers 52515-52614.
  • If using Windows® Firewall and you installed the scanner driver, the necessary firewall settings have already been set.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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