FAQs & Troubleshooting

FAQs & Troubleshooting

How to clean the Print Head

Clean the Print Head when changing the label roll.

  • Always turn off the printer before cleaning the Print Head.
  • Allow the Print Head to cool down for at least one minute.
  1. Turn off the printer.

  2. Press the Media Compartment Cover Release Tab and lift the Media Compartment Cover.
    RJ-2035B/2055WB RJ-3035B/3055WB

  3. Wipe the Print Head (1) with a cotton swab (3) dipped in isopropyl alcohol or ethanol.
    RJ-2035B/2055WB RJ-3035B/3055WB 1.  Print Head Unit
    2.  Heating Element
    3.  Cotton Swab

  4. Gently press down on both sides of the Media Compartment Cover, and make sure it is securely closed.
    RJ-2035B/2055WB RJ-3035B/3055WB

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-2035B, RJ-2055WB, RJ-3035B, RJ-3055WB

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