RJ-2055WB

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clean / maintain my printer?

>Clean the Sensors
>Clean the Tear Edge
>Clean the Exterior/Interior

 

Clean the Sensors

 

  1. Turn off the printer.

  2. Press the Media Compartment Cover Release Tab and lift the Media Compartment Cover.
    RJ-2035B/RJ-2055WB RJ-3035B/RJ-3055WB
    Lift the Media Compartment Cover

  3. Use compressed air or vacuum to clean the Black Mark Sensor (1) and Gap Sensor (2).
    RJ-2035B/RJ-2055WB  
    RJ-2035B/RJ-2055WB 1. Black Mark Sensor
    RJ-3035B/RJ-3055WB  
    Clean sensors RJ3 1. Black Mark Sensor
    2. Gap Sensor (*1)

    (*1) Product specifications vary by region. For more information, see [Specification Sheet] from the [Manuals] section of this website.


  4. Gently press down on both sides of the Media Compartment Cover, and make sure it is securely closed.
    RJ-2035B/RJ-2055WB RJ-3035B/RJ-3055WB
    Close the Media Compartment Cover

    We recommend cleaning the sensors once per month.

 

Clean the Tear Edge

 

  1. Turn off the printer.

  2. Press the Media Compartment Cover Release Tab and lift the Media Compartment Cover.
    RJ-2035B/RJ-2055WB RJ-3035B/RJ-3055WB
    Lift the Media Compartment Cover

  3. Wipe it with a lint-free cloth dipped in isopropyl alcohol or ethanol.

    RJ-2035B/RJ-2055WB  
    Clean Tear Edge RJ2 1.Tear Edge
    RJ-3035B/RJ-3055WB  
    Clean Tear Edge RJ3 1.Tear Edge
  4. Gently press down on both sides of the Media Compartment Cover, and make sure it is securely closed.
    RJ-2035B/RJ-2055WB RJ-3035B/RJ-3055WB
    Close the Media Compartment Cover

Clean the Exterior/Interior

Exterior:

Wipe the printer exterior with a lint-free cloth dipped in water, as needed.
 

Interior:

  1. Turn off the printer.

  2. Press the Media Compartment Cover Release Tab and lift the Media Compartment Cover.
    RJ-2035B/RJ-2055WB RJ-3035B/RJ-3055WB
    Lift the Media Compartment Cover

  3. Use a brush or vacuum, as needed.

  4. Gently press down on both sides of the Media Compartment Cover, and make sure it is securely closed.
    RJ-2035B/RJ-2055WB RJ-3035B/RJ-3055WB
    Close the Media Compartment Cover

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-2035B, RJ-2055WB, RJ-3035B, RJ-3055WB

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.