MFC-L8850CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Jam 2-sided

If a paper jam occurs inside the duplex unit, follow the steps below.
 

  1. Pull the paper tray completely out of the machine.

      Pull_paper_tray
  2. Make sure that the jammed paper does not remain inside the machine.

      Make_sure_inside
  3. If paper is not caught inside the machine, check underneath the paper tray.

      Underneath_paper_tray
  4. If the paper is not caught in the paper tray, open the back cover.

      Open_back_cover
  5. Use both hands to pull out the jammed paper slowly.

      Pull_out_jammed_paper
  6. Close the back cover until it locks in the closed position.
  7. Put the paper tray back in the machine.

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Related Models

MFC-L8850CDW, MFC-L9550CDW

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