MFC-L8850CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Jam Inside

If a paper jam occurs inside of the machine, follow the steps below:

 

  1. Press the front cover release button and pull open the front cover.

      Open_front_cover
  2. Hold the blue handle of the drum unit. Pull the drum unit out until it stops.

      Pull_drum
  3. Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.

      Lock_lever_counterclockwise
  4. Pull out the jammed paper slowly.

      Pull_paper
  5. Make sure the blue lock lever (1) is in the release position as shown in the illustration.

      Lock_lever_release_position
  6. Gently slide the drum unit into the machine until it stops at the blue lock lever.

      Slide_drum
  7. Turn the blue lock lever (1) clockwise to the lock position.

      Lock_lever_clockwise
  8. Push the drum unit in until it stops.

      Push_drum
  9. Close the front cover of the machine.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-L8850CDW, MFC-L9550CDW

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