![]() ![]() | ![]() ![]() |
Error message | Action |
BUFFER ERROR | Check the Interface settings. |
CARTRIDGE ERROR | Take out the drum unit assembly and put it back into the printer again. |
DIMM ERROR | Turn off the printer. Re-install the SO-DIMM correctly. Wait a few seconds, and then turn it on again. If this error message appears again, replace the SO-DIMM with a new one. See Installing extra memory. |
DOWNLOAD FULL | Add more memory. See Installing extra memory. |
DRUM ERROR | Clean the corona wires. (See Cleaning the corona wire.) If your LCD still shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one See Replacing the drum unit . |
DUPLEX DISABLED | Close the back cover of the printer and put the duplex tray back in. |
FONT FULL | Add more memory. See Installing extra memory. |
FRONT COVER OPEN | Close the front cover of the printer. |
FUSER COVER OPEN | Close the fuser cover located behind the back cover of the printer. |
JAM XXX | Carefully pull out the jammed paper from the area shown in Paper jams and how to clear them. |
MANUAL FEED | Put the same size of paper in the MP tray as is shown on the LCD. If the printer is 'paused', press Go. |
MEMORY FULL | Add more memory. See Installing extra memory and Solving print problems. |
NO PAPER XXX | Put paper in the indicated empty tray. If the problem is still unsolved, the paper pick-up roller may be stained. Clean the paper pick-up roller. See Cleaning the paper pick-up roller. |
NO TONER | Open the front cover, then install the toner cartridge. See Toner cartridge. |
NO TRAY XXX | Put the tray1 in the printer. |
PRINT OVERRUN | Cut the resolution or add the optional memory. See Installing extra memory and Solving print problems. Set Page Protection to the correct size. See Page Protection and Menu table. |
SIZE ERROR DX | You can only use A4 size for duplex printing. Check the printer driver setting. Put the correct size of paper, which is indicated on the second line of the LCD, in the tray. (See About paper.) |
SIZE MISMATCH | Put the same size paper in the paper tray or MP tray that is selected in the printer driver, and then press Go, or select the size of paper you set in the TRAY SIZE setting from the control panel. |
STORAGE FULL |
The RAMDISK size is set to 0 MB. Increase the RAMDISK size. Or there is no space to store jobs. Delete unnecessary macros or fonts. |
TOO MANY TRAYS | Maximum number of optional trays is two. Remove additional trays. |
Maintenance message | Action |
DRUM END SOON | The drum unit is near the end of its life. Buy a new drum unit to replace the current one. See DRUM END SOON message. |
REPLACE DRUM |
See REPLACE DRUM message. |
TONER LOW | Buy a new toner cartridge and have it ready before you get a REPLACE TONER message. |
REPLACE TONER | |
REPLACE PF KITMP | Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper pick up roller and separation plate) for the MP tray. |
REPLACE PF KIT 1 | Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper feed roller, separation roller, separation pad, and separation pad spring) for Tray 1. |
REPLACE PF KIT 2 | Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper feed roller, separation roller, separation pad, and separation pad spring) for Tray 2. |
REPLACE PF KIT 3 | Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper feed roller, separation roller, separation pad, and separation pad spring) for Tray 3. |
REPLACE FUSER | Call your dealer or Brother Customer Service for a replacement fuser unit. |
REPLACE LASER | Call your dealer or Brother Customer Service for a replacement laser unit. |
![]() ![]() | ![]() ![]() |