If paper jams inside the printer, the printer will stop. One of the following LCD messages will appear to tell you where to find the jammed paper.
Check where the jam is and clear the jammed paper as follows.
If the error message still appears on the LCD after you remove the jammed paper, there may be more paper jammed somewhere else. Check the printer thoroughly.
After you have removed all the jammed paper, open the front cover and then close it again to start printing.
Note
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.
JAM MP TRAY (Paper jam in the MP tray)
JAM MP TRAY  |
If a paper jam occurs inside the MP tray, follow these steps:
| 1 | Remove the paper from the MP tray. |
| 2 | Press the cover release button and then open the front cover. |
| 3 | Take out the drum unit and toner cartridge assembly. |
| 4 | Remove any paper from in and around the MP Tray, and then put the drum unit and toner cartridge assembly back in the printer and close the front cover. |
| 5 | Fan the paper stack, and then put it back in the MP tray. |
| 6 | When loading paper in the MP tray, make sure that it touches the back of the tray and stays under the maximum paper height guides on both sides of the tray. |
| 7 | If the printer does not automatically start printing, open the front cover and close it, or press Go to start printing. |
