If paper jams inside the printer, the printer will stop. One of the following LCD messages will appear to tell you where to find the jammed paper.
If the error message still appears on the LCD after you remove the jammed paper, there may be more paper jammed somewhere else. Check the printer thoroughly.
Note
| | Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams. |
Jam Tray 1 (Paper jam inside the paper tray)
Jam Tray 1  |
If a paper jam occurs inside the paper tray, follow these steps:
| 1 | Pull the paper tray completely out of the printer. |
| 2 | Use both hands to slowly pull out the jammed paper. Note | | Pulling out the jammed paper downward allows you to remove the paper easier. |
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| 3 | Make sure that the paper is below the maximum paper mark. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. |
| 4 | Put the paper tray firmly back in the printer. |
| 5 | Press Go to resume printing. |
