5 Routine Maintenance

Replacing the consumable items

The following messages appear on the LCD in the Ready state. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the printer stops printing.
LCD messages
Consumable item to replace
Approximate life
How to replace
Model Name
Toner Low (X)
Toner cartridge
X = C, M, Y, K
C = Cyan
M
= Magenta
Y = Yellow
K
= Black
<Black>
2,200 pages1 2
<Cyan, Magenta,Yellow>
1,400 pages1 2
TN-270BK, TN-270C, TN-270M, TN-270Y
Drums End Soon
4 Drum units
15,000 pages1 3 4
DR-270CL5
Drum End Soon(X)
1 Drum unit
X = C, M, Y, K
C = Cyan
M
= Magenta
Y = Yellow
K
= Black
15,000 pages1 3 4
DR-270CL-BK6, DR-270CL-CMY7
Belt End Soon
Belt unit
50,000 pages1
BU-200CL
WT Box End Soon
Waste toner box
50,000 pages1
WT-200CL
1
A4 or Letter size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
3
1 page per job.
4
Drum life is approximate and may vary by type of use.
5
Contains 4 pc. Drum Set.
6
Contains 1 pc. Black Drum Unit.
7
Contains 1 pc. Color Drum Unit.
You will need to replace certain parts and clean the printer regularly.
LCD messages
Consumable item to replace
Approximate life
How to replace
Model Name
Replace Toner
Toner cartridge
<Black>
2,200 pages1 2
<Cyan, Magenta,Yellow>
1,400 pages1 2
TN-270BK, TN-270C, TN-270M, TN-270Y
Replace Drums
4 Drum units
15,000 pages1 3 4
DR-270CL5
Replace Drum (X)
1 Drum unit
X = C, M, Y, K
C = Cyan
M
= Magenta
Y = Yellow
K
= Black
15,000 pages1 3 4
DR-270CL-BK6, DR-270CL-CMY7
Drum Error8
<Scrolling message>
Replace the Drum Unit.
Drum unit
15,000 pages1 3 4
Replace Belt
Belt unit
50,000 pages1
BU-200CL
Replace WT Box
Waste toner box
50,000 pages1
WT-200CL
Replace Fuser
Fuser unit
50,000 pages1
Call your dealer or Brother Customer Service for a replacement fuser unit.
Replace PF kit1
Paper feeding kit
50,000 pages1
Call your dealer or Brother Customer Service for a replacement paper feeding kit 1.
1
A4 or Letter size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
3
1 page per job.
4
Drum life is approximate and may vary by type of use.
5
Contains 4 pc. Drum Set.
6
Contains 1 pc. Black Drum Unit.
7
Contains 1 pc. Color Drum Unit.
8
The Drum Error message has two cases: If the scroll message shows Replace the Drum Unit. you will need to replace the drum unit. If the scrolling message shows Slide the Green tab on Drum Unit. you do not need to replace the drum unit, you just need to clean the corona wires. (See Cleaning the corona wires.)
Note Note
Discard used consumable items according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill.
We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside.
If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and printer parts may be reduced.
The projected life for each of toner cartridges and a waste toner box is based on ISO/IEC 19798. Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used.

Toner cartridges

A new toner cartridge can print approximately 2,200 pages (black) or approximately 1,400 pages (yellow, magenta, cyan)1.
Note Note
The toner cartridges that come supplied with the printer are starter toners. A starter toner can print approximately 1,000 pages1.
The amount of toner used varies according to what is printed on the page and the print density setting.
If you change the print density setting for lighter or darker printing, the amount of toner used will change.
Wait to unpack the toner cartridge until immediately before you put it into the printer.
1
A4 / Letter size single-sided pages. Approx. cartridge yield is declared in accordance with ISO/IEC 19798.

Toner Low message

Toner Low (X)
If the LCD shows Toner Low, the printer has nearly run out of toner. Buy a new toner cartridge and have it ready before you get a Replace Toner message. (X) shows the toner color that is near the end of its life. ((K)=Black, (Y)=Yellow, (M)=Magenta, (C)=Cyan). To replace the toner cartridge, see Replacing the toner cartridges.
The Toner Low (X) message appears for one minute after each print job.

Replace Toner message

When the following message appears on the LCD, you need to replace the toner cartridge:
Replace Toner
The scrolling message on the LCD indicates which color you need to replace.

Replacing the toner cartridges

Note Note
To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When you want to buy toner cartridges, call your dealer.
We recommend that you clean the printer when you replace the toner cartridge. See Cleaning.
1
Turn off the printer power switch. Fully open the top cover by lifting up on the handle (1).
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2
Take out the drum unit and toner cartridge assembly for the color shown on the LCD.
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3
Push down the green-labeled lock lever (1) and take the toner cartridge out of the drum unit.
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WARNING WARNING
DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
DO NOT use flammable substances, any type of spray or any organic solvent/liquids containing alcohol or ammonia to clean the inside or outside of the printer. Doing this may cause a fire or electrical shock. See Cleaning for how to clean the printer.
Be careful not to inhale toner.
CAUTION IMPORTANT
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
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Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Graphic
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Note Note
Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.
Discard the used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
4
Clean the primary corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
Graphic
Note Note
Be sure to return the tab to the home position (Bsymbol.utri) (1). If you do not, printed pages may have a vertical stripe.
5
Unpack the new toner cartridge. Gently shake it from side to side several times to distribute the toner evenly inside the cartridge.
Graphic
CAUTION IMPORTANT
Wait to unpack the toner cartridge until immediately before you put it in the printer. If toner cartridges are left unpacked for a long time the toner life will be shortened.
If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.
CAUTION CAUTION
Graphic
Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.
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Inside the printer
(Top View)
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Inside the printer
(Back View)
CAUTION IMPORTANT
For USA and Canada
Brother strongly recommends that you do not refill the toner cartridge provided with your printer. We also strongly recommend that you continue to use only genuine Brother brand replacement toner cartridges. Use or attempted use of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party toner and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of genuine Brother supplies.
CAUTION IMPORTANT
For UK and other countries
Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother branded toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother branded cartridges with this machine.
If damage is caused to the drum unit or other part of this machine as a result of using other manufacturer’s products with this machine, any repairs required as a result may not be covered by the warranty.
6
Pull off the protective cover.
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7
Put the new toner cartridge firmly into the drum unit until you hear it lock into place.
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Note Note
Make sure that you put in the toner cartridge properly or it may separate from the drum unit.
8
Slide the drum unit and toner cartridge assembly into the printer. Make sure that you match the toner cartridge color to the same color label on the printer.
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C - Cyan
M - Magenta
Y - Yellow
K - Black
9
Close the top cover of the printer.
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10
Turn the printer power switch back on.
Note Note
DO NOT turn off the printer power switch or open the top cover until the LCD shows Ready.