Home > Site Map

• Before You Use Your Machine
• Introduction to Your Machine
• Paper Handling
• Print
• Scan
• Copy
• Fax
• Network
• Security
• Administrator
• Mobile/Web Connect
• Troubleshooting
• Routine Maintenance
• Machine Settings
• Appendix

Before You Use Your Machine

• Definitions of Notes
• Notice - Disclaimer of Warranties (USA and Canada)
• Trademarks
• Open Source Licensing Remarks
• Copyright and License
• Important Notes

Introduction to Your Machine

• Before Using Your Machine
• Control Panel Overview
• Touchscreen LCD Overview
  • Settings Screen Overview
  • Set the Ready Screen
  • Set Default Function Screens
• Enter Text on Your Brother Machine
• Access Brother Utilities (Windows)
  • Uninstall the Brother Software and Drivers (Windows)
• Access Brother iPrint&Scan (Windows/Mac)
• USB / Ethernet Port Locations on Your Brother Machine

Paper Handling

• Load Paper
  • Loading Paper Overview
  • Load Paper in Paper Tray #1 / Paper Tray #2
    • Load Letter, A4, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
    • Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2
    • Load Photo Paper in Paper Tray #1
    • Load Envelopes in Paper Tray #1
  • Load Paper in the Multi-purpose Tray (MP Tray)
    • Load Cut-Sheet Paper, Photo Paper, or Envelopes in the Multi-purpose Tray (MP Tray)
    • Load Long Paper in the Multi-purpose Tray (MP Tray)
  • Load Paper in the Manual Feed Slot
  • Unprintable Area
  • Paper Settings
    • Change the Paper Size and Paper Type
    • Change the Check Paper Setting
    • Set a Default Tray Based on Your Task
    • Change Paper Tray Priority
    • Change the Paper Low Notice Setting
  • Acceptable Print Media
    • Recommended Print Media
    • Handle and Use Print Media
    • Choose the Right Print Media
      • Paper Type and Paper Size for Each Operation
      • Paper Orientation and Capacity of the Paper Trays
• Load Documents
  • Load Documents in the Automatic Document Feeder (ADF)
  • Load Documents on the Scanner Glass
  • Unscannable Area

Print

• Print from Your Computer (Windows)
  • Print a Photo (Windows)
  • Print a Document (Windows)
  • Cancel a Print Job (Windows)
  • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows)
  • Print as a Poster (Windows)
  • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows)
  • Print as a Booklet Automatically (Windows)
  • Secure Print (Windows)
  • Print a Color Document in Grayscale (Windows)
  • Print a Long Paper (Windows)
  • Prevent Smudged Printouts and Paper Jams (Windows)
  • Use a Preset Print Profile (Windows)
    • Create or Delete Your Print Profile (Windows)
  • Change the Default Print Settings (Windows)
  • Print Settings (Windows)
• Print from Your Computer (Mac)
• Print Using Brother iPrint&Scan (Windows/Mac)
  • Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)
  • Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing) (Windows/Mac)
  • Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac)
  • Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac)
• Print Data Directly from a USB Flash Drive
  • Compatible USB Flash Drives
  • Print Photos Directly from a USB Flash Drive
    • Important Information about Photo Printing
    • Print Photos from a USB Flash Drive on the Brother Machine
      • Preview and Print Photos from a USB Flash Drive
      • Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive
      • Print Photos by Image Number
      • Print Photos with Auto Cropping
      • Print Borderless Photos from a USB Flash Drive
      • Print the Date from Your Photo's Data
      • Print Settings for Photos
  • Print a PDF File Directly from a USB Flash Drive
• Print an Email Attachment

Scan

• Scan Using the Scan Button on Your Machine
  • Scan Multi-page Letter or A4 Size Documents
  • Scan Photos and Graphics
  • Save Scanned Data to a Folder as a PDF File
  • Save Scanned Data to a USB Flash Drive
    • Compatible USB Flash Drives
  • Scan Multiple Business Cards and Photos (Auto Crop)
  • Scan to an Editable Text File Using OCR
  • Save Scanned Data as an Email Attachment
  • Send Scanned Data to an Email Recipient
  • Scan to FTP
    • Set up a Scan to FTP Profile
    • Upload Scanned Data to an FTP Server
  • Scan to SSH FTP (SFTP)
    • Set up a Scan to SFTP Profile
    • Create a Client Key Pair Using Web Based Management
    • Export a Client Key Pair Using Web Based Management
    • Import a Server Public Key Using Web Based Management
    • Upload Scanned Data to an SFTP Server
  • Scan to Network (Windows)
    • Set up a Scan to Network Profile
    • Upload Scanned Data to a CIFS Server
  • Scan to SharePoint
    • Set up a Scan to SharePoint Profile
    • Upload Scanned Data to a SharePoint Server
  • Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10)
    • Use Web Services to Install Drivers Used for Scanning (Windows 7, Windows 8.1, and Windows 10)
    • Scan Using Web Services from Your Machine (Windows 7, Windows 8.1, and Windows 10)
    • Configure Scan Settings for Web Services
  • Change Scan Settings Using Brother iPrint&Scan
• Scan Using Brother iPrint&Scan (Windows/Mac)
• Scan from Your Computer (Windows)
  • Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
    • TWAIN Driver Settings (Windows)
  • Scan Using Windows Fax and Scan
    • WIA Driver Settings (Windows)
• Scan from Your Computer (Mac)
• Configure Scan Settings Using Web Based Management
  • Set the Scan File Name Using Web Based Management
  • Set the Scan Job Email Report Using Web Based Management

Copy

• Copy a Document
• Enlarge or Reduce Copied Images
• Sort Copies
• Make Page Layout Copies (N in 1 or Poster)
• Copy on Both Sides of the Paper (2-sided Copy)
• Copy an ID Card
• Use the Ledger Copy Shortcuts
• Copy Settings

Fax

• Send a Fax
  • Send a Fax from Your Brother Machine
  • Send a 2-sided Fax from the ADF
  • Send a Fax Manually
  • Send a Fax at the End of a Conversation
  • Send the Same Fax to More than One Recipient (Broadcasting)
    • Cancel a Broadcast in Progress
  • Send a Fax in Real Time
  • Send a Fax at a Specified Time (Delayed Fax)
  • Change the Fax Auto Redial Setting
  • Cancel a Fax in Progress
  • Check and Cancel a Pending Fax
  • Fax Options
• Receive a Fax
  • Receive Mode Settings
    • Receive Modes Overview
    • Choose the Correct Receive Mode
    • Set the Number of Rings Before the Machine Answers (Ring Delay)
    • Set the F/T Ring Time (Pseudo/Double-ring)
  • Set Easy Receive
  • Fax Preview
    • Set Fax Preview to On
    • Preview New Faxes
  • Shrink Page Size of an Oversized Incoming Fax
  • Set the Fax Receive Stamp
  • Receive a Fax at the End of a Telephone Conversation
  • Memory Receive Options
    • Forward Incoming Faxes to Another Machine
    • Store Incoming Faxes in the Machine's Memory
    • Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only)
    • Change Memory Receive Options
    • Turn Off Memory Receive
    • Print a Fax Stored in the Machine's Memory
  • Remote Fax Retrieval
    • Set a Remote Access Code
    • Use Your Remote Access Code
    • Remote Retrieval Commands
    • Forward Faxes Remotely
    • Change the Fax Forwarding Number
• Voice Operations and Fax Numbers
  • Voice Operations
    • Send Tone Signals (For Canada)
    • Pick up a Voice Call in Fax/Tel Receive Mode
    • Special Line Considerations
      • Rollover Telephone Lines
      • Two-Line Telephone System
      • Convert Telephone Wall Outlets
      • Install Your Machine, an External Two-Line TAD and Two-Line Telephone
  • Store Fax Numbers
    • Store Address Book Numbers
    • Save Outgoing Call Numbers to the Address Book
    • Save Caller ID History Numbers to the Address Book
    • Change or Delete Address Book Names or Numbers
  • Set up Broadcasting Groups
    • Change a Broadcasting Group Name
    • Delete a Broadcasting Group
    • Add or Delete a Broadcasting Group Member
  • Dial Access Codes and Credit Card Numbers
• Telephone Services and External Devices
  • Voice Mail
  • Distinctive Ring
    • Register the Distinctive Ring Pattern
    • Turn off Distinctive Ring
  • Caller ID
    • Set up Your Area Code
  • Voice Over Internet Protocol (VoIP/Telephone Line Interference)
  • External TAD (Telephone Answering Device)
    • Connect an External TAD
    • Record an Outgoing Message (OGM) on the External TAD
    • Multi-line Connections (PBX)
  • External and Extension Telephones
    • Connect an External or Extension Telephone
    • Operation from External and Extension Telephones
    • Use a Non-Brother Cordless External Handset
    • Use the Remote Codes
      • Change the Remote Codes
• Fax Reports
  • Set the Transmission Verification Report's Style
  • Set the Fax Journal's Interval Period
• PC-FAX
  • PC-FAX for Windows
    • PC-FAX Overview (Windows)
      • Configure PC-FAX (Windows)
      • Configure your PC-Fax Address Book (Windows)
        • Add a Member to your PC-FAX Address Book (Windows)
        • Create a Group in your PC-FAX Address Book (Windows)
        • Edit Member or Group Information in your PC-FAX Address Book (Windows)
        • Delete a Member or Group in your PC-FAX Address Book (Windows)
        • Export your PC-FAX Address Book (Windows)
        • Import Information to your PC-FAX Address Book (Windows)
    • Send a Fax Using PC-FAX (Windows)
    • Receive Faxes on Your Computer (Windows)
      • Receive Faxes Using PC-FAX Receive (Windows)
        • Run the Brother PC-FAX Receive on Your Computer (Windows)
          • Set Up Your Computer for PC-FAX Receiving (Windows)
          • Add Your Machine to PC-FAX Receiving (Windows)
        • View Received PC-FAX Messages (Windows)
  • PC-FAX for Mac

Network

• Supported Basic Network Features
• Configure Network Settings
  • Configure Network Settings Using the Control Panel
• Wireless Network Settings
  • Use the Wireless Network
    • Before Configuring Your Machine for a Wireless Network
    • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer
    • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Mobile Device
    • Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
    • Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS)
    • Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
    • Configure Your Machine for a Wireless Network When the SSID is Not Broadcast
    • Configure Your Machine for an Enterprise Wireless Network
  • Use Wi-Fi Direct®
    • Wi-Fi Direct Overview
    • Configure Your Wi-Fi Direct Network Using the Push Button Method
    • Configure a Wi-Fi Direct Network Manually
  • Enable/Disable Wireless LAN
  • Print the WLAN Report
    • Wireless LAN Report Error Codes
• Network Features
  • Print the Network Configuration Report
  • Fax Using the Internet (I-Fax)
    • Important Information about Internet Fax (I-Fax)
    • Configure Your Brother Machine for Email or I-Fax
      • Initial Setup for Email or I-Fax
      • Receive an I-Fax Automatically
      • How Received I-Faxes Appear on a Computer
    • Send an I-Fax
    • Poll the Server Manually
    • I-Fax Options
      • Forward Received Email and Fax Messages
      • Set Up Relay Broadcast on Your Brother Machine
        • Relay Broadcast from Your Brother Machine
        • Relay Broadcast from Your Computer
      • Internet Fax (I-Fax) Verification Mail
        • Enable Send Notifications for TX Verification Mail
        • Enable Receive Notifications for TX Verification Mail
        • I-Fax Error Mail
  • Configure and Operate LDAP Search
    • Change LDAP Configuration Using Web Based Management
    • Perform an LDAP Search Using Your Machine's Control Panel
  • Synchronize Time with the SNTP Server Using Web Based Management
    • Configure Date and Time Using Web Based Management
    • Configure the SNTP Protocol Using Web Based Management
  • Reset the Network Settings to Factory Default

Security

• Before Using Network Security Features
• Configure Certificates for Device Security
  • Supported Security Certificate Features
  • Step by Step Guide for Creating and Installing a Certificate
  • Create a Self-signed Certificate
  • Create CSR and Install a Certificate from a Certificate Authority (CA)
    • Create a Certificate Signing Request (CSR)
    • Install a Certificate on Your Machine
  • Import and Export the Certificate and Private Key
    • Import a Certificate and Private Key
    • Export the Certificate and Private Key
  • Import and Export a CA Certificate
    • Import a CA Certificate
    • Export a CA Certificate
  • Manage Multiple Certificates
• Use SSL/TLS
  • Introduction to SSL/TLS
    • Brief History of SSL/TLS
    • Benefits of Using SSL/TLS
  • Manage Your Network Machine Securely Using SSL/TLS
    • Configure a Certificate for SSL/TLS and Available Protocols
    • Access Web Based Management Using SSL/TLS
    • Install the Self-signed Certificate for Windows users with Administrator Rights
  • Print Documents Securely Using SSL/TLS
    • Print Documents Using SSL/TLS
• Use SNMPv3
  • Manage Your Network Machine Securely Using SNMPv3
• Use IPsec
  • Introduction to IPsec
  • Configure IPsec Using Web Based Management
  • Configure an IPsec Address Template Using Web Based Management
  • Configure an IPsec Template Using Web Based Management
    • IKEv1 Settings for an IPsec Template
    • IKEv2 Settings for an IPsec Template
    • Manual Settings for an IPsec Template
• Use IEEE 802.1x Authentication for a Wired or a Wireless Network
  • What Is IEEE 802.1x Authentication?
  • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser)
  • IEEE 802.1x Authentication Methods
• Use Active Directory Authentication
  • Introduction to Active Directory Authentication
  • Configure Active Directory Authentication Using Web Based Management
  • Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory Authentication)
• Use LDAP Authentication
  • Introduction to LDAP Authentication
  • Configure LDAP Authentication Using Web Based Management
  • Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication)
• Use Secure Function Lock 3.0
  • Before Using Secure Function Lock 3.0
  • Configure Secure Function Lock 3.0 Using Web Based Management
  • Scan Using Secure Function Lock 3.0
  • Configure Public Mode for Secure Function Lock 3.0
  • Additional Secure Function Lock 3.0 Features
  • Register a new IC Card Using the Machine's Control Panel
  • Register an External IC Card Reader
• Send or Receive an Email Securely
  • Configure Email Sending or Receiving Using Web Based Management
  • Send an Email with User Authentication
  • Send or Receive an Email Securely Using SSL/TLS

Administrator

• Network Features
• Security Features
  • Network Security
    • Disable Unnecessary Protocols
  • User Authentication
• Brother Management Tools

Mobile/Web Connect

• Brother Web Connect
  • Brother Web Connect Overview
    • Configure the Proxy Server Settings Using the Machine's Control Panel
    • Configure the Proxy Server Settings Using Web Based Management
  • Online Services Used with Brother Web Connect
  • Set Up Brother Web Connect
    • Brother Web Connect Setup Overview
    • Create an Account for Each Online Service Before Using Brother Web Connect
    • Apply for Brother Web Connect Access
    • Register an Account on Your Brother Machine for Brother Web Connect
    • Set Up Brother Web Connect for Brother CreativeCenter
  • Scan and Upload Documents Using Brother Web Connect
  • Upload a Document from an External Memory Device Using Brother Web Connect
  • Download and Print Documents Using Brother Web Connect
    • Download and Print Using Web Services
    • Download and Print Brother CreativeCenter Templates
  • Download and Save a Document to an External Memory Device Using Brother Web Connect
  • FaxForward to Cloud or E-mail
    • Turn On FaxForward to Cloud or E-mail
    • Turn Off FaxForward to Cloud or E-mail
• AirPrint
  • AirPrint Overview
  • Before Using AirPrint (macOS)
  • Print Using AirPrint
    • Print from iPad, iPhone, or iPod touch
    • Print Using AirPrint (macOS)
  • Scan Using AirPrint (macOS)
  • Send a Fax Using AirPrint (macOS)
• Mopria™ Print Service and Mopria™ Scan
• Brother Mobile Connect
• Print with Near-Field Communication (NFC)

Troubleshooting

• Error and Maintenance Messages
  • Transfer Your Faxes or Fax Journal Report
    • Transfer Faxes to Another Fax Machine
    • Transfer Faxes to Your Computer
    • Transfer the Fax Journal Report to Another Fax Machine
  • Error Messages When Using the Brother Web Connect Feature
• Document Jams
  • Document is Jammed in the Top of the ADF Unit
  • Document is Jammed in the Bottom of the ADF Unit
  • Document is Jammed inside the ADF Unit
  • Remove Paper Scraps Jammed in the ADF
• Printer Jam or Paper Jam
  • Paper is Jammed in the Front of the Machine
  • Paper is Jammed in the Back of the Machine
  • Remove Paper Scraps
• If You Are Having Difficulty with Your Machine
  • Paper Handling and Printing Problems
  • Telephone and Fax Problems
    • Set Dial Tone Detection
    • Telephone Line Interference/VoIP
  • Other Problems
  • Network Problems
    • Use the Network Connection Repair Tool (Windows)
    • Check Your Machine's Network Settings
    • If You Are Having Difficulty with Your Machine's Network
      • Check Network Devices Using the Ping Command
  • AirPrint Problems
• Check the Machine Information
• Reset Your Machine
  • Reset Functions Overview

Routine Maintenance

• Replace the Ink Cartridges
• Clean Your Brother Machine
  • Clean the Print Head from Your Brother Machine
  • Clean the Print Head Using Web Based Management
  • Clean the Print Head from Your Computer (Windows)
  • Automatically Detect and Improve the Condition of Print Head Nozzles
  • Clean the Scanner
  • Clean the ADF Document Sensor
  • Clean the Machine's LCD
  • Clean the Outside of the Machine
  • Clean the Machine's Printer Platen
  • Clean the Paper Feed Rollers
  • Clean the Base Pad
  • Clean the Paper Pick-up Rollers for Paper Tray #1
  • Clean the Paper Pick-up Rollers for Paper Tray #2
• Check Your Brother Machine
  • Check the Print Quality
  • Check the Print Alignment from Your Brother Machine
  • Check the Ink Volume (Page Gauge)
  • Monitor Machine Status from Your Computer (Windows)
    • Status Monitor Indicators and What They Mean (Windows)
    • Turn Off the Show Status Monitor Feature (Windows)
    • Turn Off the Status Monitor (Windows)
  • Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac)
• Correct the Paper Feed to Clear Vertical Lines
• Change the Print Options to Improve Your Print Results
• Pack and Ship Your Machine

Machine Settings

• Change Machine Settings from the Control Panel
  • In the Event of Power Failure (Memory Storage)
  • General Settings
    • Adjust the Machine Volume
    • Change for Daylight Saving Time Automatically
    • Set Sleep Mode Countdown
    • Set the Machine to Power Off Automatically
    • Set the Date and Time
    • Set the Time Zone
    • Adjust the LCD Backlight Brightness
    • Change How Long the LCD Backlight Stays On
    • Set Your Station ID
    • Set Tone or Pulse Dialing Mode
    • Set a Prefix Dial Before Every Fax Number
    • Prevent Dialing a Wrong Number (Dial Restriction)
    • Reduce Printing Noise
    • Change the Language Displayed on the LCD
    • Change the Keyboard Setting
  • Save Your Favorite Settings as a Shortcut
    • Add Shortcuts
    • Change or Delete Shortcuts
    • Assign a Shortcut to an IC Card
      • Assign a Shortcut to an IC Card with NFC
      • Assign a Shortcut to an IC Card with IC Card Reader
  • Print Reports
    • Reports
    • Print a Report
  • Settings and Features Tables
    • Settings Tables (2.7"/3.5" Touchscreen models)
    • Features Tables (2.7"/3.5" Touchscreen models)
• Change Machine Settings Using Web Based Management
  • What is Web Based Management?
  • Access Web Based Management
  • Set or Change a Login Password for Web Based Management
  • Set Up Your Machine's Address Book Using Web Based Management

Appendix

• Specifications
• Supply Specifications
• Brother Help and Customer Support