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Clean the Print Head from Your Brother Machine

To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.
  • Clean the print head if there is a horizontal line or a blank space in the text or graphics on printed pages. Depending on the problem colour, select to clean Black only or all four colours at once.
  • Cleaning the print head consumes ink.
  • Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
  1. Press image(Stop) and image (Copy Shortcut) simultaneously.
    The Power LED, Paper Warning LED, and Ink LED light up for one second, and then the Ink LED starts flashing.
  2. Do one of the following:
    • To clean all four colours, press Colour Copy. After the cleaning, the machine prints the check sheet.
    • To clean black only, press Mono Copy. After the cleaning, the machine prints the check sheet.
NOTE

If you clean the print head several times and the print has not improved, try the Special cleaning method. The Special cleaning method uses the most power in cleaning the print heads, but also consumes the most ink.

  1. Make sure all ink tanks are filled more than halfway, as this method consumes a large amount of ink.
  2. Press image(Stop) and image (Copy Shortcut) simultaneously.
  3. Press and hold Mono Copy and Colour Copy simultaneously, for five seconds.

    The machine starts cleaning.

image
  • The Special cleaning method requires a large amount of ink to clean the print head.
  • Use the Special cleaning method only if you previously cleaned the print head several times and the print quality did not improve.
  • If you start the cleaning with low ink amount, it may cause damage to the machine. Check each ink tank level before starting the cleaning and refill each ink tank as necessary.
  • You can also clean the print head from your computer.
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