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Replace the Parts

The Print Head, Platen Roller, and Cutter will wear during the life of the printer and may need replacement depending on different factors such as media type and volume printed. Tracking the print distance and cutter counts can be used as a guide for predicting future replacement timing. Cutter sharpness is also affected by factors other than the number of cuts.

Use the following methods to check the replacement period:

  • Print and confirm by printing the Printer Settings Report using keys or menu.

    For more information, see Related Topics: Confirm Printer Settings.

  • Confirm the printer information using the Printer Setting Tool.

    Start the Printer Setting Tool, and then select Device Settings>Maintenance>Check Printer Information to view the printer information.

  • Print and confirm by printing the printer information using the Printer Setting Tool.

    Start the Printer Setting Tool, and then select Device Settings>Maintenance>Print Unit Settings to print.

  • Confirm part replacements through BRAdmin Professional.

    To download BRAdmin Professional 4 software (Windows only), go to support.brother.com.

    Add the number of cuts and total print length in the information displayed in the device list.

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