MFC-9970CDW
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FAQs & Troubleshooting |

MFC-9970CDW
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Popular
Updated:16/04/2021
These are the most viewed FAQs, ranked by popularity.
- 1.Can I print from and scan to iPhone, iPod touch and iPad?
- 2.Load paper in the paper tray
- 3.Jam Inside
- 4.Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5.Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
Latest
These are the latest FAQs, sorted by last update date.
24/03/2021
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19/03/2021
I get a TS error when trying to print on a wireless network.
19/03/2021
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
02/03/2021
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
22/02/2021
What is the difference between the PC-FAX sending driver and the FAX modem driver? (Linux)
Information
- Windows 10 Compatibility
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10. - Click here to find possible solutions for common error messages.
- Click here to find possible solutions for print quality issues.