MFC-490CW
FAQs & Troubleshooting |

MFC-490CW
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Popular
Updated:15/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot print using my Brother machine on a wireless network (Windows)
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3.When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 4.Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 5.Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
09/03/2026
I cannot install the printer driver or print in Windows 11.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)