HL-5380DN
![]() |
FAQs & Troubleshooting |

HL-5380DN
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:29/08/2025
These are the most viewed FAQs, ranked by popularity.
- 1.(Video) The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4.What is Brother iPrint&Scan?
- 5.I still receive the error message "Replace Drum", "Drum Near End", or "Drum End Soon" after I replace the drum unit with a new one.
Latest
These are the latest FAQs, sorted by last update date.
05/08/2025
(Video) The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
16/04/2025
I cannot print from my computer via USB.
13/12/2024
How to identify your Operating System (OS).
24/10/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)