MFC-685CW
FAQs & Troubleshooting |

MFC-685CW
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:09/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I load paper?
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3.When I print, the pages are smudged with ink. What should I do?
- 4.Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 5.The printer status is Offline or Paused.
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
17/10/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
30/07/2025
I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.