FAQs & Troubleshooting
Popular |
MFC-685CW
290 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
3.
Scan and save a document in PDF format (Scan to File)
4.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
5.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
6.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
7.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
8.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
9.
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
10.
Uninstall the drivers. (Mac OS X 10.5)
11.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
12.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
13.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
16.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
17.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
18.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
19.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
20.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
21.
When I print, the pages are smudged with ink. What should I do?
22.
How do I clear the message "PAPER JAM" from the display?
23.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
24.
The LCD displays an error code (number). What does it mean?
25.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
26.
I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
27.
I cannot use the "Modules Update" button on Web BRAdmin.
28.
Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
29.
What does "COMM.ERROR" on the LCD display mean?
30.
Wireless setup is requesting a WPS PIN to complete the setup