PJ-762
FAQs & Troubleshooting |

PJ-762
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Updated:06/23/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I turn the printer off?
- 2.My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
- 3.Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 4.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5.I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
Latest
These are the latest FAQs, sorted by last update date.
05/28/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
04/13/2026
How to identify your Operating System (OS)
04/07/2026
How do I connect the printer to my computer via Bluetooth®? (for Windows)
03/06/2026
How to open the Devices and Printers window
03/06/2026
I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.