FAQs & Troubleshooting
Popular |
PJ-762
116 Results
1.
How do I turn the printer off?
2.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
3.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
4.
What Android™ mobile application can I use?
5.
The print quality is poor, and the image is too light or dark.
6.
Printing is not possible. (USB connection)
7.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
8.
Printing from an Android™ device
9.
This printer is not detected when establishing a Bluetooth® connection.
10.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
11.
How to connect to a DC power outlet (optional)
12.
Uninstalling the printer drivers (Linux®)
13.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
14.
How do I uninstall the printer driver?
15.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
16.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
17.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
18.
Some of the print options in OpenOffice do not work. (Linux®)
19.
Using the Printer Setting Tool (for Mac)
20.
How do I transfer templates to the printer?
21.
Where can I find my Brother printer's serial number?
22.
The latest printer driver was successfully installed, but the driver did not update correctly.
23.
Installing the software
24.
How to charge the rechargeable Li-ion battery
25.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
26.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
27.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
28.
How to open the Devices and Printers window
29.
When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
30.
Which Bluetooth® profiles does the printer support?