MFC-J491DW
![]() |
FAQs & Troubleshooting |

MFC-J491DW
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:06/13/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2.(Video) Load A4/Letter paper
- 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4.Telephone Line Interference/VoIP.
- 5.The printer status is Offline or Paused.
Latest
These are the latest FAQs, sorted by last update date.
06/02/2025
(Video) Check the firmware version.
04/16/2025
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
04/16/2025
Brother iPrint&Scan cannot find my Brother machine (macOS)
04/16/2025
Where can I download Brother iPrint&Scan application for Mac?
04/16/2025
Scan a document using Brother iPrint&Scan. (Windows, macOS)