FAQs & Troubleshooting
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MFC-J491DW
280 Results
1.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
(Video) Load A4/Letter paper
5.
Protect your Brother machine against unauthorised access over the network
6.
Clear wide, faded, horizontal lines(banding) appearing on printed documents.
7.
Check the Print Quality
8.
Paper Jam
9.
Telephone Line Interference/VoIP.
10.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
11.
Setup a Brother machine on a wireless (Wi-Fi) network.
12.
What is Brother iPrint&Scan?
13.
Change the printer driver settings (Windows/macOS)
14.
Forward a fax to another fax machine when my machine has a mechanical issue.
15.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
16.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
17.
Where is the USB/Ethernet port on the machine?
18.
Print as a Poster (Windows®)
19.
Document Jam
20.
Replace Ink
21.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
22.
(Video) Install Ink Cartridges
23.
Print using only the black ink cartridge when the Color cartridges have run out.
24.
What is the recommended paper?
25.
I cannot find some options in the Print dialog box (macOS 11 or later)
26.
Wireless setup is requesting a WPS PIN to complete the setup
27.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
28.
Load Documents in the Automatic Document Feeder (ADF)
29.
Wrong Ink Cartridge
30.
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)