MFC-J475DW
FAQs & Troubleshooting |

MFC-J475DW
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:03/17/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 2.The printer status is Offline or Paused.
- 3.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5.I still receive the error message "Paper Jam" after I removed the jammed paper.
Latest
These are the latest FAQs, sorted by last update date.
03/09/2026
I cannot install the printer driver or print in Windows 11.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
01/20/2026
Where can I download Brother iPrint&Scan application for Mac?
01/19/2026
Scan a document using Brother iPrint&Scan. (macOS only)
01/19/2026
I can print but cannot scan via network. (For Mac)