FAQs & Troubleshooting
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MFC-J475DW
302 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
2.
What is Brother iPrint&Scan?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Confirm that a FAX I sent was received correctly.
7.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
Print using only the black ink cartridge when the Color cartridges have run out.
11.
Connect your Brother machine to your mobile device via a wireless router or access point.
12.
Locate files scanned with ControlCenter2 (For Macintosh)
13.
Ink Low
14.
Cannot Detect Ink Volume
15.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
16.
How do I know which side up my photo paper should be in the tray?
17.
Document Jam
18.
Paper Jam
19.
I cannot print using my Brother machine on a wireless network (Mac)
20.
Delete print jobs from the print queue.
21.
No Paper Fed
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
24.
Load paper in the paper tray
25.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
26.
Install Starter Ink
27.
Store a Speed Dial number from my Brother machine's Caller ID History.
28.
Change the number of times my Brother machine rings before it answers.
29.
One or more of my colors are not printing (blank).
30.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)