MFC-J265W
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FAQs & Troubleshooting |

MFC-J265W
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Popular
Updated:08/01/2025
These are the most viewed FAQs, ranked by popularity.
- 1.When I print photos, the color quality is not good.
- 2.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5.When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
Latest
These are the latest FAQs, sorted by last update date.
07/30/2025
I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
07/30/2025
I am having an issue receiving faxes.
07/30/2025
Why doesn't the machine answer when receiving a call?
04/16/2025
I cannot print from my computer via USB.
04/15/2025
I can print but cannot scan via network. (For Mac)