FAQs & Troubleshooting
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MFC-J265W
321 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
What is Brother iPrint&Scan?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Print using only the black ink cartridge when the Color cartridges have run out.
9.
One or more of my colors are not printing (blank). What can I do?
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
The printer status is Offline or Paused.
12.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
13.
When I print, the pages are smudged with ink. What should I do?
14.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
15.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
16.
Change the printer driver settings (Windows/macOS)
17.
Scan and save a document in PDF format (Scan to File)
18.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
19.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
20.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
21.
Can I use AirPrint with my Brother machine?
22.
When I print photos, the color quality is not good.
23.
Load paper in the paper tray
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
Paper Jam
26.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
27.
I am unable to change my Brother machine's Receive Mode.
28.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
29.
Where can I get FaceFilter Studio and what can I do with this application?
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)