MFC-9560CDW
FAQs & Troubleshooting |

MFC-9560CDW
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Popular
Updated:03/26/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 2.I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 3.Wrong Paper Size
- 4.I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 5.I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
Latest
These are the latest FAQs, sorted by last update date.
03/09/2026
I cannot install the printer driver or print in Windows 11.
03/03/2026
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
03/03/2026
I cannot change the ControlCenter4 user interface from Advanced Mode to Home Mode because I cannot find the "Mode Select" option.
03/03/2026
I cannot start ControlCenter4.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
