FAQs & Troubleshooting
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MFC-9560CDW
389 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Scan multiple pages into one file instead of each scan being saved as a separate file.
3.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
Wrinkle
8.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
12.
Offset image
13.
Curled or wavy
14.
Load paper in the paper tray
15.
Replace Drum
16.
Replace Toner
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
Poor fixing
19.
White streaks or bands down the page
20.
Colored streaks or bands down the page
21.
Can I print from or scan to Android™ Smartphone?
22.
Color misregistration
23.
Jam Tray 1 / Jam Tray 2
24.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
25.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
26.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
27.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
28.
Set up my Brother machine to forward the received faxes to another location.
29.
Jam Duplex
30.
Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals