HL-EX470W
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FAQs & Troubleshooting |
HL-EX470W
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Popular
Updated:06/15/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The message "Retry Updating by USB", "Retry by USB" or "Try updating by Firmware Update tool." appears on the machine's LCD when the machine is turned on.
- 2.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5.Paper is Jammed Inside the Machine
Latest
These are the latest FAQs, sorted by last update date.
06/01/2026
How to identify your Operating System (OS).
05/08/2026
Uninstall the Brother Software and Drivers (Windows)
03/30/2026
Print a PDF file with mixed paper sizes from different paper trays (Mac).
03/18/2026
I cannot print a test page after installing the printer driver. (Windows)
03/09/2026
I cannot install the printer driver or print in Windows 11.