1.

My Brother machine could not be found over the network when I installed drivers on my computer.

2.

Install the Brother Mobile Connect application (for mobile device)

3.

I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

4.

The printer status is Offline or Paused.

5.

Replace the Waste Toner Box

6.

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

7.

Paper is Jammed in the 2-sided Tray

8.

Replace the Toner Cartridge

9.

The message "Retry Updating by USB", "Retry by USB" or "Try updating by Firmware Update tool." appears on the machine's LCD when the machine is turned on.

10.

What is the default password for my BRAdmin or Web Based Management?

11.

Paper is Jammed in the Back of the Machine

12.

Cannot Detect

13.

How do I use Mopria™ Print Service (MPS) with my Brother machine?

14.

Replace the Drum Unit

15.

Cannot print after a Windows 10 update (June 2020)

16.

What is the default password for my Brother machine?

17.

Paper is Jammed Inside the Machine

18.

Install the optional lower tray

19.

Print the Network Configuration Report

20.

The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).

21.

Can I use non-Brother or third party supplies with the Brother machine?

22.

I cannot set up my machine using Brother Mobile Connect app. (Android™)

23.

Wireless setup is requesting a WPS PIN to complete the setup

24.

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

25.

I cannot save a file downloaded from the Brother support website (For Windows)

26.

Enable the Brother machine's network interface.

27.

Check the firmware version.

28.

How to identify your Operating System (OS).

29.

I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)

30.

Tray 2 Error / Tray 3 Error / Tray 4 Error