FAQs & Troubleshooting
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These are the most viewed FAQs, ranked by popularity.
- 1.Replace Ink
- 2.Print using only the black ink cartridge when the Color cartridges have run out.
- 3.Cannot Detect
- 4.Paper Jam
- 5.Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
These are the latest FAQs, sorted by last update date.
I cannot print from my computer via USB.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
"Offline" appears on the Status Monitor.
Change the printer driver settings (Windows/macOS)