FAQs & Troubleshooting
Popular |
DCP-J100
182 Results
1.
Paper Jam
2.
Replace Ink
3.
I still receive the error message "Paper Jam" after I removed the jammed paper.
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
Cannot Detect
6.
The scanner cover support has come off. (With Video Instructions)
7.
How to identify your Operating System (OS).
8.
Unable to Print 7X
9.
Improve poor print quality.
10.
Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
11.
Load paper in the paper tray
12.
Unable to Print 5X
13.
Unable to Scan AX
14.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
Unable to Print 3X
17.
The printer status is Offline or Paused.
18.
Wrong Paper Size
19.
What driver package format is supported by my Linux distribution?
20.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
21.
Can I print from and scan to iPhone, iPod touch and iPad?
22.
I cannot find some option in the Printing preferences. (For Windows)
23.
No Ink Cartridge
24.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
25.
Download a file from the "Downloads" section and save it to Windows 8 computer.
26.
Install Starter Ink
27.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
28.
Locate files scanned with ControlCenter2 (For Macintosh)
29.
Unable to Print XX
30.
Ink Low