DCP-585CW
FAQs & Troubleshooting |

DCP-585CW
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Popular
Updated:06/18/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I know which side up my photo paper should be in the tray?
- 2.Scan and save a document in PDF format (Scan to File)
- 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4.Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5.When I try to scan the document, the scanner application crashes. (OS X 10.11)
Latest
These are the latest FAQs, sorted by last update date.
06/01/2026
How to identify your Operating System (OS).
03/09/2026
I cannot install the printer driver or print in Windows 11.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
01/19/2026
I can print but cannot scan via network. (For Mac)
11/05/2025
I cannot find some option in the Printing preferences. (For Windows)