PT-2710
FAQs & Troubleshooting |

PT-2710
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Updated:07/27/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 2.Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 3.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 5.I cannot save a file downloaded from the Brother support website (For Windows)
Latest
These are the latest FAQs, sorted by last update date.
07/24/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
07/06/2026
Printing is not possible. (USB connection) (for Windows)
04/13/2026
How to identify your Operating System (OS)
03/06/2026
How to open the Devices and Printers window
03/06/2026
How do I uninstall the printer driver?