FAQs & Troubleshooting
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PT-2710
129 Results
1.
Printing is not possible. (USB connection)
2.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
3.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
4.
How do I type accented characters?
5.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
6.
How do I eliminate the margin from the start or end of my label when printing?
7.
I want to clear all saved label files.
8.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
9.
The tape got jammed or stuck in the printer.
10.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
11.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
12.
How do I create name badges by joining "First Name" and "Last Name" fields together?
13.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
14.
When I try to use the database function, an application error occurs.
15.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
16.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
17.
The fabric tape became detached after washing.
18.
How do I uninstall the printer driver?
19.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
20.
When I try to print a label, it comes out blank. (for Mac)
21.
How do I change the size of characters?
22.
Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
23.
What type of fonts can I use?
24.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
25.
Can my printer use TZ/TZe tapes?
26.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
27.
How to open the Devices and Printers window
28.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
29.
Can I directly operate my printer from a self-developed application software and print a label?
30.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)