PJ-863
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FAQs & Troubleshooting |

PJ-863
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Popular
Updated:09/03/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2.I cannot connect my printer to a Windows 11 computer via USB.
- 3.How to identify your Operating System (OS) for Windows or Mac
- 4.When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 5.How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
Latest
These are the latest FAQs, sorted by last update date.
08/26/2025
The Brother Print SDK Demo app will not be available on Google Play™.
06/25/2025
What Android™ mobile application can I use?
06/25/2025
What iOS mobile application can I use?
04/03/2025
Can I directly operate my printer from a self-developed application software and print a label?
11/28/2024
I cannot install the printer driver or print in Windows 11.