FAQs & Troubleshooting
Popular |
PJ-863
85 Results
1.
Where can I find my Brother printer's serial number?
2.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
3.
This printer is not detected when establishing a Bluetooth® connection.
4.
What Android™ mobile application can I use?
5.
What iOS mobile application can I use?
6.
How to charge the rechargeable Li-ion battery
7.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
8.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
9.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
10.
Uninstalling the printer driver (Linux®)
11.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
12.
How do I transfer label templates with P-touch Transfer Express?
13.
Information before downloading for Raspbian/Raspbian lite (Linux®)
14.
How to identify your Operating System (OS) for Windows or Mac
15.
Installing a CA certificate
16.
How do I uninstall the printer driver?
17.
How do I clean the platen roller?
18.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
19.
How do I create and transfer templates? (for Mac)
20.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
21.
Installing the CUPS wrapper/LPR printer driver (Linux®)
22.
I cannot save a file downloaded from the Brother support website (For Windows)
23.
The side margins are incorrect.
24.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
25.
Where can I download the latest P-touch Editor for Mac?
26.
Some of the print options in OpenOffice do not work. (Linux®)
27.
How to install Brother software on a computer not connected to the Internet
28.
The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
29.
What is the JPEG printing and how can I use it?
30.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)