PJ-662
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FAQs & Troubleshooting |

PJ-662
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Popular
Updated:07/15/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Printing is not possible. (USB connection)
- 2.How do I connect the printer and my computer via Bluetooth®? (for Windows)
- 3.How do I install the printer driver from the CD-ROM? (for Windows)
- 4.I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5.My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
Latest
These are the latest FAQs, sorted by last update date.
06/25/2025
What Android™ mobile application can I use?
11/28/2024
I cannot install the printer driver or print in Windows 11.
10/15/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
09/27/2024
Where can I find my Brother printer's serial number?
09/17/2024
How do I uninstall the printer driver?