FAQs & Troubleshooting
Popular |
PJ-662
54 Results
1.
How do I install the printer driver from the CD-ROM? (for Windows)
2.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
5.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
6.
What Android™ mobile application can I use?
7.
Printing is not possible. (USB connection)
8.
How to identify the printer's firmware version
9.
How to charge the rechargeable Li-ion battery
10.
How do I switch between Infrared (IrDA) and Bluetooth®? (Windows only)
11.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
12.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
13.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
14.
How to install the rechargeable Ni-MH Battery (Optional)
15.
How to identify your Operating System (OS) for Windows or Mac
16.
Where can I find my Brother printer's serial number?
17.
How to reduce the time to start printing after clicking the [Print] button
18.
How do I uninstall the printer driver?
19.
How to connect to an AC power outlet (Optional)
20.
How do I connect the printer and my computer via Bluetooth®? (for Windows)
21.
How do I connect the printer and my computer via USB cable?
22.
Paper does not move through the printer even though the motor is running.
23.
How to charge the rechargeable Ni-MH battery
24.
How to open the Devices and Printers window
25.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
26.
How do I clean the Platen Roller?
27.
Some of the print options in OpenOffice do not work. (Linux®)
28.
Uninstalling the printer drivers (Linux®)
29.
How do I print from a computer?
30.
How to connect to a DC power outlet (Optional)