MFC-J815DW XL
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FAQs & Troubleshooting |

MFC-J815DW XL
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Popular
Updated:07/15/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2.(Video) Install Ink Cartridges
- 3.My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 4.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5.(Video) Load A4/Letter paper
Latest
These are the latest FAQs, sorted by last update date.
07/01/2025
(Video) Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
07/01/2025
(Video) Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
07/01/2025
(Video) Document Jam
06/02/2025
(Video) Check the firmware version.
04/16/2025
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)