MFC-J690DW
FAQs & Troubleshooting |

MFC-J690DW
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Popular
Updated:04/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Check the Print Alignment from Your Brother Machine
- 2.Check the Print Quality
- 3.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5.(Video) Load A4/Letter paper
Latest
These are the latest FAQs, sorted by last update date.
04/02/2026
Uninstall the Brother Software and Drivers (Windows)
03/09/2026
I cannot install the printer driver or print in Windows 11.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
01/20/2026
Where can I download Brother iPrint&Scan application for Mac?
01/19/2026
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
