FAQs & Troubleshooting
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MFC-J690DW
291 Results
1.
Check the Print Alignment from Your Brother Machine
2.
Check the Print Quality
3.
Replace Ink
4.
Paper Jam
5.
(Video) Install Ink Cartridges
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
(Video) Set up your Brother machine
8.
(Video) Load A4/Letter paper
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
10.
Install Starter Ink
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
Ink Low
13.
Document Jam
14.
I cannot print using my Brother machine on a wireless network (Mac)
15.
How to identify your Operating System (OS).
16.
Setup a Brother machine on a wireless (Wi-Fi) network.
17.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
18.
Unable to Scan / Scan Unable
19.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
20.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
21.
Cannot Detect Ink Volume
22.
What is Brother iPrint&Scan?
23.
Cannot Detect
24.
Out of Memory
25.
Improve poor print quality.
26.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
27.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
28.
Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
29.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
30.
Unable to Print XX