MFC-640CW
FAQs & Troubleshooting |

MFC-640CW
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Popular
Updated:06/12/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Clear the paper jam or printer jam.
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3.The printer status is Offline or Paused.
- 4.Scan and save a document in PDF format (Scan to File)
- 5.When I print, the pages are smudged with ink. What should I do?
Latest
These are the latest FAQs, sorted by last update date.
06/01/2026
How to identify your Operating System (OS).
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
01/19/2026
I can print but cannot scan via network. (For Mac)
04/16/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
04/16/2025
I cannot print from my computer via USB.