DS-820W
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FAQs & Troubleshooting |

DS-820W
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Updated:06/13/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Cannot find the scanner (Error Code 2019: Initialization Failed)
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3.My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.
- 4.I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
- 5.OCR feature does not work.
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