FAQs & Troubleshooting
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These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.How to identify your Operating System (OS).
- 3.Cannot find the scanner (Error Code 2019: Initialization Failed)
- 4.I cannot save a file downloaded from the Brother support website (For Windows)
- 5.I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
These are the latest FAQs, sorted by last update date.
How to identify your Operating System (OS).
Uninstall the Button Manager (Windows).
Uninstall the scanner drivers (Mac OS X 10.6 or greater).
Cannot find the scanner (Error Code 2019: Initialization Failed)
Configure the Scan to Email Feature (Linux)