FAQs & Troubleshooting
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DS-720D
63 Results
1.
How to identify your Operating System (OS).
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
Cannot find the scanner (Error Code 2019: Initialization Failed)
5.
I cannot install the scanner drivers.
6.
What driver package format is supported by my Linux distribution?
7.
Check the firmware version.
8.
Calibrate your scanner.
9.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
10.
Scan a document longer than 35.6 cm (14 inches).
11.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
12.
Change the image settings. (Using DSmobileCapture)
13.
Can I print from or scan to Android™ Smartphone?
14.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
15.
Operation system return error
16.
A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
17.
Command List of brscan. (Linux)
18.
Duplex scanning cannot be performed.
19.
Change the paper settings. (Using DSmobileCapture)
20.
Loading the Carrier Sheet.
21.
Colors in the scanned image are dark.
22.
My scanner gets warm.
23.
My computer does not recognize the scanner when it is connected via the USB cable.
24.
I do not have or lost the black and white calibration sheet.
25.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
26.
Can I print from and scan to iPhone, iPod touch and iPad?
27.
Important points for specifying the scan area (Linux)
28.
Uninstall the scanner driver. (Linux)
29.
The scan quality is poor.
30.
Delete a network scanner entry. (Linux)