FAQs & Troubleshooting
Popular |
DS-720D
63 Results
1.
Cannot find the scanner (Error Code 2019: Initialization Failed)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
How to identify your Operating System (OS).
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
OCR feature does not work.
6.
Paper suitable for scanning
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
9.
Check the firmware version.
10.
My scanner gets warm.
11.
My scanner is connected but it will not feed my document or do anything else.
12.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
13.
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
14.
The scan speed is too slow.
15.
Operation system return error
16.
Calibrate your scanner.
17.
Colors in the scanned image are dark.
18.
Download a file from the "Downloads" section and save it to Windows 8 computer.
19.
I do not have or lost the black and white calibration sheet.
20.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
21.
Duplex scanning cannot be performed.
22.
Loading the Carrier Sheet.
23.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
24.
Can I print from or scan to Android™ Smartphone?
25.
Can I print from and scan to iPhone, iPod touch and iPad?
26.
Install PaperPort™ 12SE onto Windows 10.
27.
The scan quality is poor.
28.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
29.
Uninstall the scanner drivers (OS X 10.10 or greater).
30.
Clean the inside of the machine.