FAQs & Troubleshooting
Popular |
DS-720D
63 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How to identify your Operating System (OS).
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
Change the image settings. (Using DSmobileCapture)
5.
Download a file from the "Downloads" section and save it to Windows 8 computer.
6.
What driver package format is supported by my Linux distribution?
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
9.
Cannot find the scanner (Error Code 2019: Initialization Failed)
10.
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
11.
Change the paper settings. (Using DSmobileCapture)
12.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
13.
Calibrate your scanner.
14.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
15.
I cannot install the scanner drivers.
16.
Install Presto!® BizCard® onto Windows 10.
17.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
18.
Loading the Carrier Sheet.
19.
OCR feature does not work.
20.
My scanner gets warm.
21.
Operation system return error
22.
Paper suitable for scanning
23.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
24.
Can I print from or scan to Android™ Smartphone?
25.
Can I print from and scan to iPhone, iPod touch and iPad?
26.
Install PaperPort™ 12SE onto Windows 10.
27.
Check the firmware version.
28.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
29.
A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
30.
The scan speed is too slow.