FAQs & Troubleshooting
Popular |
DS-720D
63 Results
1.
Cannot find the scanner (Error Code 2019: Initialization Failed)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
How to identify your Operating System (OS).
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
OCR feature does not work.
6.
Paper suitable for scanning
7.
My scanner gets warm.
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
10.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
11.
Check the firmware version.
12.
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
13.
The scan speed is too slow.
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
Calibrate your scanner.
16.
My scanner is connected but it will not feed my document or do anything else.
17.
Operation system return error
18.
I do not have or lost the black and white calibration sheet.
19.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
20.
Duplex scanning cannot be performed.
21.
Change the image settings. (Using DSmobileCapture)
22.
Change the paper settings. (Using DSmobileCapture)
23.
Loading the Carrier Sheet.
24.
Colors in the scanned image are dark.
25.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
26.
Install PaperPort™ 12SE onto Windows 10.
27.
What driver package format is supported by my Linux distribution?
28.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
29.
The scan quality is poor.
30.
Can I print from or scan to Android™ Smartphone?