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How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
These are the most viewed FAQs, ranked by popularity.
- 1."Multifeed detection" or "Multifeed Detection Error"
- 2.Document Jam
- 3.The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 4.The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 5.Scan multiple pages into one file instead of each scan being saved as a separate file.
These are the latest FAQs, sorted by last update date.
I cannot install the Brother printer driver (macOS 10.15 or earlier)
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
Open the Control Panel (For Windows)
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)